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Howdy partner! Welcome to Wild West Chic (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website wildwestchic.com and all purchases made through it. By accessing our site or making a purchase, you agree to these Terms, so please read ’em carefully.

1. About Our Shop

Wild West Chic is your one-stop destination for authentic western wear and accessories, including:

  • Cowgirl Boots & Footwear
  • Western Clothing & Outerwear
  • Handcrafted Jewelry
  • Handbags & Accessories
  • Hats & Belts

We cater to folks who appreciate rugged charm with a touch of modern style – from Coastal Cowgirls to Festival Fashionistas.

2. User Responsibilities

2.1 Account Creation

When creating an account, you agree to:

  • Provide accurate and current information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized account activity

2.2 Prohibited Conduct

While using our site, you agree not to:

  • Use false or misleading information
  • Interfere with site operations or security
  • Attempt to purchase items for resale without authorization
  • Use automated systems to place orders

3. Products & Services

3.1 Product Descriptions

We strive to accurately describe all products, including:

  • Materials and construction
  • Sizing information
  • Color representations

However, slight variations may occur due to monitor settings and handmade nature of some items.

3.2 Availability

All items are subject to availability. We reserve the right to:

  • Limit quantities available for purchase
  • Discontinue products without notice
  • Cancel orders for out-of-stock items

4. Orders & Payments

4.1 Order Process

When you place an order:

  • You’ll receive an order confirmation email
  • We process orders within 1-2 business days
  • The order becomes binding when we send shipping confirmation

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We never store your full payment details.

4.3 Pricing

All prices are in USD and subject to change without notice. International customers may incur:

  • Currency conversion fees (charged by your bank)
  • Customs duties and taxes

5. Shipping & Delivery

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipping)

5.2 Delivery Areas

We ship worldwide except to:

  • Select Asian countries
  • Remote territories

See our Shipping Policy for current restrictions.

5.3 Delivery Issues

If your order doesn’t arrive within the estimated timeframe:

  • Contact us at [email protected]
  • We’ll work with the carrier to locate your package
  • After 30 days, we may consider the package lost and issue a replacement/refund

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery if:

  • Items are unworn and unused
  • Original packaging and tags are intact
  • Items are in resalable condition

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Hats
  • Jewelry
  • Footwear showing signs of wear
  • Final sale items

6.3 Return Process

To initiate a return:

  1. Email [email protected] within 15 days
  2. Include your order number and item details
  3. Wait for return authorization
  4. Ship items to: Wild West Chic Returns, 3029 Boone Crockett Lane, Portland, US 97209

7. Intellectual Property

All content on our site, including:

  • Logos and branding
  • Product designs
  • Photography
  • Website content

is property of Wild West Chic and protected by intellectual property laws. Unauthorized use is strictly prohibited.

8. Liability Limitations

8.1 Product Use

Wild West Chic is not liable for:

  • Incorrect product use
  • Personal injury from product use
  • Any consequential damages from product use

8.2 Website Use

We strive to keep our site running smoothly, but we’re not responsible for:

  • Temporary site unavailability
  • Technical issues beyond our control
  • Data loss or corruption

9. Privacy

Your privacy matters to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of the State of Oregon, USA. Any disputes will be resolved in Portland courts.

12. Contact Us

For questions about these Terms:

Wild West Chic
3029 Boone Crockett Lane
Portland, US 97209
Email: [email protected]

We aim to respond within 1 business day – faster than a jackrabbit in a hurry!

Happy trails from the Wild West Chic team!